Frequently Asked Questions

Yes! We offer in-person therapy sessions at our office at 38 Barrie Road in Orillia. Many clients appreciate the opportunity to meet face-to-face in a quiet, comfortable setting designed for open conversation.

Yes. Parking is available both at the front and rear of the building.

Yes. We offer both in-person therapy in Orillia and online therapy sessions. This allows clients to choose the format that works best for their schedule, comfort, and location.

Our practice is intentionally small and consists of two therapists: Ricky and Jennelle. This allows us to provide a more personal "boutique" experience and ensures that clients work consistently with the same therapist in a confidential setting.

We commonly work with people dealing with depression, anxiety, stress, relationship challenges, life transitions, trauma, anger, and general personal growth. Therapy can also be helpful if you simply feel stuck or want support navigating a difficult period in life.

Ricky specializes in relationship issues, anxiety, and depression.

Jennelle specializes in working with youth (10+), young adults, parenting issues, and perinatal mental health.

You can learn more about their approaches and focus areas by reading their individual therapist profiles on the "About Us" page.

The cost of therapy in Ontario can vary depending on the therapist’s qualifications, experience, and the type of service provided. In general, sessions with a Registered Psychotherapist in Ontario often range from approximately $130 to $225 per session. Our session fees are $175 per session. Many extended health insurance plans provide coverage for psychotherapy, which can help offset the cost of treatment.

Yes. We are able to offer direct billing to most major insurance providers. If your benefits plan covers services provided by a Registered Psychotherapist, we can often submit claims directly to your insurer on your behalf. In situations where direct billing is not available with a particular provider or plan, you will receive a receipt after your session that can be submitted to your insurance company for reimbursement. Since coverage varies between plans, it can be helpful to confirm the details of your benefits with your provider in advance.

Appointments can be booked through our online booking system by clicking the "Book Now" button at the top of the page. You’ll be able to see available times for both Ricky and Jennelle and choose the appointment that works best for you.

In Ontario, several different regulated professionals provide mental health services. While their roles often overlap in providing therapy, they differ in training, scope of practice, and whether they can prescribe medication.

Registered Psychotherapists (RP) focus primarily on providing talk therapy to help people work through concerns such as anxiety, depression, trauma, relationship challenges, and life stress. They are regulated by the College of Registered Psychotherapists of Ontario (CRPO) and are trained specifically in psychotherapy and counselling approaches.

Registered Social Workers (RSW) may also provide psychotherapy if they have appropriate training. Social workers are regulated by the Ontario College of Social Workers and Social Service Workers (OCSWSSW) and often bring additional expertise in areas such as family systems, community resources, and social factors that affect mental health.

Psychologists are regulated by the College of Psychologists and Behaviour Analysts of Ontario. They typically have doctoral-level training and can provide therapy as well as formal psychological assessments, such as cognitive testing, diagnostic evaluations, and learning disability assessments.

Psychiatrists are medical doctors who specialize in mental health and are regulated by the College of Physicians and Surgeons of Ontario. In addition to providing assessment and treatment, psychiatrists are able to prescribe medication. Psychiatric services are usually accessed through referral from a family doctor or other healthcare provider.

In practice, many people receive therapy from a psychotherapist, social worker, or psychologist, and may see a psychiatrist if medication or specialized medical assessment is needed.